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JOB DESCRIPTION – PROCESS ASSOCIATE
POSITION DETAILS
• Position: Process Associate
• Number of Vacancies: 200 Positions
• Experience: Freshers
• Eligibility: Any Graduate
• Gender: Male / Female
• Shift: Rotational Shifts
• Languages: Hindi & English
• Transportation: Transportation facility available
• Salary: ₹15,000 per month
• Benefits: Incentives and other benefits as per company policy
ELIGIBILITY
• Any Graduate can apply
• Freshers are eligible
• Male and Female candidates can apply
• Good communication skills in Hindi and English are required
• Candidates should be willing to work in rotational shifts
JOB RESPONSIBILITIES
• Handle day-to-day process-related activities as assigned by the team.
• Process and maintain customer/client information accurately.
• Review, verify, and update data and documents as required.
• Follow standard operating procedures (SOPs) and company guidelines.
• Ensure accuracy and quality while completing assigned tasks.
• Communicate with customers or internal teams through the required channels.
• Resolve basic process-related queries or escalate issues to the concerned team.
• Meet assigned productivity, quality, and turnaround-time targets.
• Maintain proper records and documentation.
• Work effectively as part of a team.
• Support other process-related activities whenever required.
KEY SKILLS
• Good verbal and written communication skills
• Hindi and English communication
• Basic computer knowledge
• Good typing and data-handling skills
• Attention to detail
• Accuracy in work
• Problem-solving skills
• Ability to follow processes and instructions
• Time management skills
• Teamwork and coordination
• Adaptability and willingness to learn
• Ability to work under targets and deadlines
SHIFT & TRANSPORTATION
• Rotational shifts
• Transportation facility available as per company policy and applicable routes
SALARY & BENEFITS
• Salary: ₹15,000 per month
• Incentives as per company policy
• Additional benefits as applicable under company policy
KEY EXPECTATIONS
• Candidates should be responsible, punctual, and adaptable.
• Candidates should be comfortable working in a process-driven environment.
• Selected candidates are expected to maintain quality and productivity standards.
• Candidates should follow company procedures and complete assigned responsibilities within the required timelines.